Privacy Policy

Information We Collect

We collect information that you provide directly to us, as well as information that's automatically gathered when you use our platform. Here's what we typically collect:

How We Use Your Information

Your information helps us deliver personalized career development experiences and improve our services. We use your data for several key purposes:

Service Delivery

We use your information to provide access to our learning programs, track your progress, and customize content based on your career goals in child welfare and social work.

Communication

We'll send you important updates about your account, program notifications, and relevant career opportunities. You can always opt out of marketing communications while still receiving essential service updates.

Platform Improvement

We analyze usage patterns to enhance our platform's functionality and develop new features that better serve the social work community.

Data Sharing and Third Parties

We're selective about who we share your information with, and we never sell your personal data to third parties. Here's when and why we might share your information:

Your Privacy Rights

You have significant control over your personal information. Depending on your location, you may have additional rights under applicable privacy laws.

Access and Correction

You can access and update most of your personal information directly through your account dashboard. For information that's not readily accessible, contact us and we'll provide it within 30 days.

Data Deletion

You can request deletion of your personal information at any time. We'll process deletion requests promptly, though some information may be retained for legal compliance or legitimate business purposes.

Communication Preferences

You can manage your email preferences, opt out of marketing communications, and control how we contact you about platform updates and opportunities.

Data Security and Protection

We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

While we take security seriously, no online platform can guarantee 100% security. We encourage you to use strong passwords and keep your login credentials confidential.

Data Retention

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Here's our general approach to data retention:

Active Accounts

We maintain your account information and learning progress as long as your account remains active and you continue using our services.

Inactive Accounts

If your account remains inactive for more than three years, we may delete non-essential personal information while retaining basic records as required by law.

Legal Requirements

Some information may be retained longer to comply with legal obligations, resolve disputes, or enforce our terms of service.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience on our platform. These help us remember your preferences, analyze site usage, and provide personalized content.

You can control cookie settings through your browser preferences. However, disabling certain cookies may limit some platform functionality.

International Data Transfers

Our primary operations are based in the United States, and your information may be processed and stored in the US or other countries where our service providers operate.

When we transfer data internationally, we ensure appropriate safeguards are in place to protect your information according to applicable privacy laws.

Children's Privacy

Our platform is designed for adult professionals in social work and child welfare. We don't knowingly collect personal information from children under 13, and our services are not directed to minors.

If we become aware that we've collected information from a child under 13, we'll take steps to delete that information promptly.

Policy Updates

We may update this privacy policy periodically to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you via email or through a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information.